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2-Piece Bikini
Limited Stock
Sustainable
Free Shipping*
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Frequently Asked Questions
When will I receive my order?
After placing an order, you'll receive a confirmation email and also tracking details once dispatched.
Shipping Times:
Australia & New Zealand:
- Standard: 7 to 12 working days
- Express: 3 to 6 business days
USA (West & East Coast) and Canada:
- Standard: 7 to 12 working days
- Express: 3 to 4 business days
Rest of the World:
- Standard: 7 to 14 working days
Please note that occasional delays in shipping or customs may occur beyond our control. If we are notified of any delays, we will keep you updated.
How do I track my order?
Once your order is dispatched, a tracking number will be sent via email so you can follow your order’s progress.
When am I eligible for Free Shipping?
All orders over $200 qualify for free standard shipping.
What are your standard and express shipping rates?
For orders under $200, the rates for standard shipping are as follows:
- Australia / New Zealand: $15 AUD
- United States: $15 USD
- Rest of the World: $15 USD
Express Shipping is available for an additional surcharge, regardless of cart value. The rates are:
- Australia / New Zealand: $60 AUD
- United States: $60 USD
- Rest of the World: $65 USD
All orders over $200 qualify for free standard shipping. However, express shipping will still incur the additional charge listed above.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) for secure online payments.
Can I cancel or modify my order?
Unfortunately, once an order is placed, it cannot be modified or cancelled, so please check your selection carefully before checkout.
What is your return policy?
No Refunds for Change of Mind: All purchases are final unless the item is faulty or damaged and verified by us.
Faulty/Damaged Items: If your item arrives damaged, please contact us within 14 days, and we’ll guide you through the return process. Please ensure items are unworn, unwashed, with tags, and in their original condition.
Do you ship internationally, and are there any extra costs?
Yes, we ship worldwide! Additional customs fees or taxes may apply based on your country. Standard shipping fees and any taxes are calculated at checkout.
How do I choose the right size?
Our swimwear generally follows standard industry sizing. Please refer to the size guide and How to Measure sections on the product pages for accurate sizing help.
What if an item is out of stock?
If a product you order is out of stock, we’ll reach out with alternative options or offer a refund.
How can I contact customer support?
For any questions, email us at support@heybeachswim.com. We’re here to help!