Privacy policy


Introduction

Hey Beach Pty Ltd (referred to henceforth as “Hey Beach”, “Hey Beach Swim”, “Hey Beach Pty Ltd”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with us.

Information We Collect

When you place an order, create an account, or participate in promotions or surveys, we collect personal information including your name, email address, phone number, mailing address, and payment details. We may also collect information on your purchase history, product interests, and browsing patterns to enhance your shopping experience.

Use of Information

We use your personal information to process and fulfill orders, communicate order updates, and improve our products and services. We also use cookies and other tracking technologies to remember your preferences and analyze website usage.

Cookies and Tracking Technologies

Cookies are used to enhance your browsing experience by remembering your preferences and tracking your navigation on our site. You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

Information Sharing

We may share information with third-party service providers to process payments and fulfill orders. We may also share anonymized data with advertising partners to deliver relevant ads. We do not share your credit card information except for payment processing.

Children's Privacy

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

California (USA) Privacy Rights

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. California residents may also request information regarding our disclosure of personal information to third parties for their direct marketing purposes. Please contact us at support[at]heybeachswim.com with the subject line “California Policy” to make such a request.

US State Privacy Laws

If you are a resident of certain US states, such as California, Colorado, Connecticut, Florida, Oregon, Texas, Utah, and Virginia, you may have specific privacy rights. These rights may include the right to access your personal information, request its deletion, and opt-out of the sale or sharing of your personal information. To exercise these rights, please contact us at support[at]heybeachswim.com 

GDPR (General Data Protection Regulation)

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task carried out in the public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ section below.

Your Rights

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Data Security

We use physical, electronic, and administrative safeguards to protect your personal information. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.

International Access

If you access our website from outside Australia, your information may be transferred to and processed in Australia. By using our website, you consent to the transfer and processing of your information in Australia and other countries.

Governing Law

This Privacy Policy and your use of this Website shall be governed in all respects by the laws of Australia.

Policy Updates

We may update this Privacy Policy from time to time. We will post any significant changes on our website and update the effective date at the top of this policy.

Contact Us

For any questions or concerns about this Privacy Policy or your personal information, please contact us at support[at]heybeachswim.com